ABC's of Adoption
Your complete satisfaction is our Number One Priority! This page is dedicated to helping our prospective puppy parents -- especially first-time parents -- to simplify the adoption process.
Personal Service is the hallmark of our family practice. Above all, we want your Puppy Match experience to be delightful! We solicit your comments, recommendations and questions:
We have prepared three simple steps to a successful and hassle-free adoption:
A. Please take the time to examine the extensive resources offered through our web site. The information offered in these pages is designed to give help you arrive at a perfect puppy match as well as to support you through and beyond the adoption process. We especially recommend the following pages for first-time puppy parents:
We also highly recommend a visit to our About Us and FAQ page. You will learn more about our family practice, and you will probably have many of your questions answered, at your convenience.
B. Please examine our Pet Companion Contract Information page. There you will find the interactive form which will allow you to enter the necessary information for the Adoption Process, as well as the contract terms.
C. When you have decided that a certain puppy would be a good match for you and would like to purchase through The Puppy Matchmaker, then please give me a call, Toll-Free at 1.888.925.6624 (9:00am - 5:00pm Central Time)
After we visit with each other and we both feel that this puppy will be the Perfect Match for you, I will then ask for you to fill out our Pet Companion Contract Information.
You will have 24 hours from the time you verbally commit to your puppy to call or email me to send the funds:
I prefer using Fed-Ex or US Postal Service "Express Mail" for overnight transmittal of funds -- the average cost of either service is $15.00. Both services will have a tracking number on your receipt (so it can be tracked if lost) and I must sign for it when it arrives.
ALL USPS Express Mail payments MUST be sent to:
Puppy Matchmaker Services
P.O. Box 576
Chouteau, Oklahoma, 74337
Call me with the tracking number that appears on your receipt within 24 hours.
Forms of payment are: MC VISA or Paypal (2.5% fee added) Personal Check, Cashier's Check, or Money Order. Credit card payments are processed within 24 hours and you will recieve your shipping information (phone or email) within 48 hours of recieving your payment. When using personal checks, cashier's checks or money orders we will hold said puppy for 24 hours. We will then need to receive (phone or email) a confirmation/tracking # (send Express Mail, UPS or FedEX) confirming that the funds were sent. From the day funds arrive you will receive within 48 hours your shipping info.
USPS Express Mail Payments
Puppy Matchmaker Services
P.O. Box 576
Chouteau, Oklahoma, 74337
FedEX or UPS
13029 South 437 Road
Locust Grove, Oklahoma 74352
You will be required to send full payment (50% if puppy is 6 weeks or younger) plus $250 shipping and handling cost which includes crate and health certificate. when full payment is received you will be notified via email or phone that your funds have arrived and generally your shipping info can be provided at that time. All deposits are non refundable. If after you have sent funds, and you are no longer able or willing to purchase the puppy a refund of 50% of the purchase price is sent back to you.
-- Carrie Sawyer, The Puppy Matchmaker
Transportation
Before your puppy travels, whether by personal pick-up, private delivery, by ground or by air, he or she will have a general health exam prior to departure. The official Oklahoma state document certifying this exam is called a Certificate of Veterinary Inspection (usually pink). This document states that this puppy is free of any deadly diseases and is in a healthy condition for travel and is able to be transported. Also a Shot & Medical Record (green) is provided by the breeder, which gives history of all shots or medical procedures given to said puppy. You will find these in a clear plastic sleeve found attached 
to the side of your shipping crate please remove this before leaving airport. You are required to take these two documents to your local vet within 72 hours of arrival, as stated in our Contract Information. Your veterinarian will review these documents and basically begin where breeder left off. We use a 100- or 200-size shipping crate for shipping: it depends on both the puppy’s size and on whether we ship more than one puppy to the same owner at the same time. A reusable fleece bed or shaved newspaper is used for absorbent material and provides puppy with some comfort. A food and water tray is required for all pets! The shipping crate may be used on a short-term basis for crate training; generally your puppy will outgrow it within a short period of time.
Private pick up. We have had several puppy parents, who live outside of our home state of Oklahoma, who don’t feel comfortable having their new puppy fly by itself. Puppy Parents have the option to fly into either Tulsa International located in Tulsa, Oklahoma or North West Regional Airport located in Bentonville, Arkansas. Our home location is approximately the same distance from either airport. If you are flying standby and want to be insured a light booking and less traffic, we would recommend N.W. Regional. It is very easy to get into (all the Wal-Mart Corporate executives use this airport). In some cases, we also have arranged to meet puppy parents at a prearranged time and place somewhere in our regional area.
By Air. The following is a list, with convenient web links, to the major air carriers, with contact information and limited commentary. We mainly use to Continental and American Airlines. We have had great success with these companies. We know on a first hand basis that your puppy is getting the best of care. The workers at the animal cargo area are well-equipped, professional and give the best care available to your puppy We know each of them on a first name basis. With shipping hundreds of puppies over the past 5 years they have become like a second family to us.
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Continental 1-800-575-3335 Delta toll free: 1-888-736-3738 No Temperature restrictions. |
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American Airlines 1-800-227-4622 We have used American animal cargo when Continental does not fly into a particular city or when we can get a direct flight to cities such as Houston. We have had good success with them. Temperature restrictions. |
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Northwest 1-800-692-2746, option 7, then option 3. (Phone line closed at 8pm). Temperature restrictions. |
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Delta 1.866.782.2746 We only use Delta if there is a direct flight offered from Tulsa International to the desired city such as Atlanta. Temperature restrictions. |
Contract and Bill of Sale
We strongly recommend that you fully review the page entitled "ABC's of Adoption" before proceeding any further.
Complete satisfaction is our Number One Priority!
This page is dedicated to helping our prospective puppy parents -- especially first-time parents --
obtain a copy of the purchase contract without hassle and delay.
Puppy Matchmaker Service sells each of our puppies as pet companions. We do not offer any warrantee on our puppies dealing with breeding such as the males siring a litter or the females having a litter. We do not restrict our buyers from breeding there pets but strongly advise against it unless you have 3experience in this area. Not all puppies sold on this site are breeder or show quality. We do not guarantee size, temperament, color.
PLEASE review contact terms in our Companion Dog Guarantee (below) before submitting the contract form.
Certain information is necessary from both parties in order to execute a proper and lawful contract. We believe we have simplified the process by requesting information to be used to prepare a simple, yet complete perfect puppy adoption document. This contract document can then be returned, either as a printable e-mail attachment (in most cases) or can be mailed via the US Postal Service.
As soon as we receive your completed contract form, we will contact you within 24 hours.
When the completed Contract is returned for your signature, the following information will also be included:
Puppy's Date of Birth, Weight At Time Of Sale, Sire Name, Sire Number, Dam Name, and Dam Number.
In addition, Buyer will be provided with a copy of the Veterinarian's Health Certificate at time of shipping. The puppy will have had the vaccinations appropriate for it's age, breeder's Shot & Medical Record will accompany dog during shipping.
Seller will provide Buyer with a copy of the Veterinarian's Health Certificate at time of shipping. The puppy will have had the vaccinations appropriate for it's age, breeder's Shot & Medical Record will accompany dog during shipping. No warranties or guarantees, expressed or implied are made under this contract except as stated below.
AT NO TIME WILL A CASH REFUND BE GIVEN AFTER PURCHASE OF PUPPY.
ALL DEPOSITS ARE NON REFUNDABLE.
ALL HEALTH GUARANTEED ARE NULL AND VOID IF PUPPY IS NOT TAKEN TO VET WITH IN 72 HOURS UPON ARRIVAL
- The general health of the animal is guaranteed for 3 working days through examination by a Veterinarian at the expense of the buyer. Seller recommends having a fecal exam done at this time. If the dog is found having any life threatening diseases and written documentation of the condition is presented, the seller shall replace with another puppy of equal value provided dog and registration papers are returned to the seller and Buyer shall pay for dog to ship back to Seller.
- This animal is guaranteed to be free of LIFE THREATENING hereditary or genetic defects visible by 12 months of age. Determination of constitutes a hereditary defect is to be made by the unanimous agreement of two Veterinarians Agreeable to both parties. Cost of the opinions is to be assumed by the buyer.
The seller shall:
Replace with the next available like prospect, provided the living dog and its registration papers are returned to seller, and no cash refunds will be given at any time. If buyer determines that they wish to keep said puppy with a heredity condition then seller will refund 25% of the purchase price of said puppy. - If Buyer decides to sell or otherwise dispose of the dog, Seller has the right to first refusal.
- Buyer agrees to: Annual veterinary checkups, including heart worm check; to keep all immunizations current and to properly administer heart worm prevention; to provide adequate housing according to state law; to confine the animal to a fenced yard or kennel run or walk on a leash but not restrain on a rope or chain.
- Hypoglycemia is not covered under this warranty: this is a management problem, not genetic or hereditary.
- No other warranties or guarantees, expressed or implied, are made under this contract except those stated in the individual contract.
Personal Service is the hallmark of our family practice. Above all, we want your Puppy Match experience to be delightful! We solicit your comments, recommendations and questions:
Post Purchase Procedures
Items needed before you get your puppy:
- Dog food: Mini puppy ( Formula 33)
- Moist puppy food: your puppy is accustomed to "Caesars" brand for puppies (It has a pink label with a white westie on it.) You can get this at Wal-Mart, PETsMART or Petco.
- Wee-wee pads/litter box
- Chew toys, interactive toys . . . and radio (if puppy will be left alone for a few hours).
- Bowls: One set per puppy . . . I prefer stainless steel ones with holders or rubber on bottom so puppy can't tip them over: Stainless steel is a non-porous surface and it wears very well.
List for airport
ITEMS NEEDED:
- Some form of photo-ID
- Bottled water
- Baby wipes
- Towel
- Nutra-cal nutritional supplement
- Your flight schedule and Confirmation Number.
Before you go to the airport to pick up your puppy make sure you have called the airline (have your confirmation on hand) to confirm that flights arrival and exactly where to pick up your puppy from the airport. If you are picking your puppy up from the Airlines cargo area, this is normally a building separate from the passenger building of the airport. You can ask for the phone number for the cargo department from the airline. The cargo department will be able to direct you where to make the pickup.
Bring bottled water and offer to puppy before you travel home. Feed puppy only one tablespoon of moist food if you are traveling 2 or more hours from the airport. Your puppy was fed before departure and will be traveling for about 4 – 8 hours (depending on if you are on the coast or mid-west)
If your puppy is 2 ½ lbs or less upon arrival, offer one pea-size of Nutra-cal or Nutra-stat (same stuff). Let your puppy walk around to get a bit of exercise before you begin to travel to your destination.
Make sure you remove the information packet which is taped to the top of your shipping crate: this contains Shot Record, Health Certificate, Registration papers and your Contract. DON’T LEAVE PICKUP AREA WITH OUT THIS INFORMATION: IT IS A VERY DIFFICULT, EXPENSIVE AND LONG DRAWN-OUT PROCESS TO GET DUPLICATE REGISTRATION PAPERS! If buyer looses registration papers and request duplicate papers there will be a $200 charge and a 90 day waiting period.
If possible, hold your puppy when traveling home, as many puppies will get car sick after traveling. If a puppy is drooling or has vomited, don't worry. This is normal in many puppies and they handle shipping differently. Some bounch back within hours and others within minutes. Others are back to normal after few days of excessive drooling or vomiting. Which may be due to nerves from traveling. This happens more often when the puppy is confined to a shipping crate. Comfort your puppy and keep them cozy in a towel, and keep them away from cold drafts.
When you arrive home, take your puppy outside to potty and get some exercise. Odds are they will have to potty. Allow 15 – 20 minutes playtime. Then offer your puppy dry food mixed with moist (we use Caesar’s for puppies, it has a pink label with a westie on it). Mix two parts dry with 1 part moist. For the first week, please full-feed you puppy with dry food (they eat as much as they want). Make sure your puppy is eating and drinking and has firm stools with in the first 48 hours. If for some reason your puppy is refusing to eat, try these different additives for the first few meals mixed with the dry food: cooked chicken livers, plain yogurt, cottage cheese or meat-flavored "first-step" baby food (beef, chicken, veal). This is not a permanent diet: your puppy must be eating SOMETHING within the first 24 hours.
TEACUP SIZED PUPPIES: Feed Nutra-cal, the size of a large pea, for breakfast and bedtime for two weeks then just at bedtime for the third week. Use this product sparingly: one whole tube will last almost your puppy's entire lifetime!
In order for the Health Warranty to remain valid and in force, your puppy must be examined by a veterinarian within 72 hours of arrival at your home. Bring the Shot Record and Health Certificate which came in the shipping packet; your vet will pick up where we left off. The age of your puppy will determine IF the vet will give shots on the first visit. We recommend not giving a rabies shot until your puppy is 6 months old.
Do not use your shipping crate to “crate train" your puppy: it should be used for shipping/transport purposes only. It is solid sided with only vent holes. We recommend purchase of a larger "open" crate, if you desire to "crate train: your puppy.
All Contents Copyright ©2008 Puppy Matchmaker Services. All rights reserved.
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